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Check Your Device's Connection to your DNS policy

Check your device's connection to your content policy.

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Tech Lockdown Team
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Updated July 4, 2024

Once you've connected your device to your DNS Content Policy, test your connection by following these steps:

Check Your Device's Connection to DNS Resolver

If you just need to check connectivity to Cloudflare, use the One.One.One.One/Help page to check some simple information about your device's current connection status.

There are several fields that can provide some very useful information, such as:

  • Connected to 1.1.1.1: Yes means you are connected, no means you're not.
  • Using DNS over HTTPS (DoH): Checks if your device is using HTTPS to resolve DNS requests.
  • Using DNS over TLS (DoT): Checks whether your device is using TLS to resolves DNS requests.
  • Using DNS over WARP: Checks to see if you have WARP mode enabled, and if so, whether your DNS requests are being forwarded through correctly.

In general, you want to see yes for both Connected to 1.1.1.1 and Using DNS over HTTPS (DoH). Some devices might use TLS instead of HTTPS.

If you need to check whether it's possible to connect to your Content Policy at all, you can use the information under Connectivity to Resolver IP Addresses to get more information. If your device is on a IPv4 network, then you most likely won't have access to the IPv6 resolver addresses (these will be the las two addresses).

Note
If you can't connect to the Resolver IP addresses, then it's possible that alternate DNS has been disabled for your network. 

Check Full Connection Details

Make sure that your device is fully connected to your Content Policy.

Visit Cloudflare's Help Tool .

From here, you should see full connection details, such as:

  1. Connection Status: See whether your connection is fully secured or has gaps.
  2. DNS Resolver: Which protocol your DNS traffic is using. A check mark means that you are connected.
  3. Team Name: Use this to check that your device has properly connected to your Content Policy. If you see the team name you entered when you originally set up Cloudflare, then the device is connected to your Content Policy.

You will also see some more information about your current device.

Check if Website Categories are Being Blocked

Instead of trying to access websites you are trying to block, we strongly recommend testing your connection by using the following Test Sites (if you can see a block page, that means the site is being blocked successfully):

View Details About a Website

Cloudflare provides a tool that you can use to check which category a website has tagged with. To check a website's categories:

Visit Cloudflare's Help Tool .

Scroll down to the bottom and look for the Domain Lookup.

Enter the website that you are having trouble accessing, then click View domain.

You should see a full report about that website, including which categories that Cloudflare thinks it belongs in.

Test Your Connection For a DNS Leak

If your device is not able to connect properly to your Content Policy, one of the most important steps you can take is a DNS Leak Test

Running a standard test should be enough.

Your results should only pull up results for Cloudflare.

If you see other entries, you have a DNS leak.

Troubleshooting

DNS leaks tend to be caused by VPNs or Proxies. If you have installed a VPN or Proxy, we recommend disabling or completely uninstalling any installed VPN software.

Make sure that you have enabled WARP mode for your connection type for the Cloudflare One Agent or WARP client.

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